FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR NEW PATIENT PROCEDURE?
The first step is to contact us to see if we have availability, you may be put on a waitlist. Next you will have a free 10 minute phone consultation with your therapist to make sure that it is a good fit. After that we will have you fill out your intake paperwork, and verify your insurance. Then we will contact you and schedule your first appointment.
WHAT INSURANCE DO YOU TAKE?
We currently accept Samaritan, InterCommunity Health Network (IHN), Pacific Source, Regence Blue Cross Blue Shield, Cigna, Moda, Reliant, Providence, United, OHP Direct, Aetna, and private pay. Please note that not all of our providers are in network with every option. We will check with you before scheduling your first appointment.
HOW MUCH WILL MY COPAYMENT BE?
This depends on your insurance plan. We will always verify what your copay will be before your first appointment so that there are no surprises.
DO YOU OFFER FINANCIAL AID?
Yes. We offer sliding scale payments for people who qualify for financial aid. We follow federal poverty guidelines for eligibility. Ask us about how to qualify at any time.
CAN I RECEIVE ONGOING THERAPY?
We offer solution based therapy and do not offer ongoing, long term therapy.
HOW CAN I CHANGE MY RECURRING DONATION?
Please contact us by email to change the frequency, amount, date charged, or to cancel your donation.